An easy-to-use pre-order system built for busy restaurants.
Collecting pre-orders for your restaurant shouldn’t mean hours spent chasing customers, sifting through emails or piecing together endless spreadsheets.
Our restaurant pre-order system takes all that manual work off your plate by collecting, organising and tracking pre-orders automatically and gives your kitchen the exact information they need to keep service running smoothly.
Why manual pre-orders create so much extra work
For many restaurants, collecting pre-orders is one of the most time-consuming parts of managing group and seasonal bookings.
Teams spend hours emailing, messaging and calling customers to chase missing information, then trying to piece everything together across inboxes, spreadsheets and notes. During busy periods like Christmas, this can easily add up to hundreds of wasted staff hours.
Any changes make the process even slower. Updating pre-orders, resending forms and sending reminders turns pre-orders into a constant cycle of admin that pulls managers away from running the venue.
Mistakes are also far more likely. Allergies get missed, details get buried in long email threads and the kitchen can struggle to plan how much stock to purchase.
Manual pre-orders are slow, stressful and error-prone. Easy Eatery removes this workload by collecting and organising pre-orders automatically.
The better way to manage restaurant pre-orders
Easy Eatery replaces hours of manual admin with a simple, automated pre-order solution that works for both your team and your customers.
Once a booking is confirmed, the lead guest receives an email which lets them submit their pre-order via your Easy Eatery site.
For each guest in the party they can add a name, list allergies, leave notes and select dishes for each course from a predefined menu. No chasing. No back-and-forth. No missing information.
Your team can view each pre-order for a given date, with clear indication of which bookings are submitted, which are still pending and any allergy warnings that need attention.
With everything collected and organised automatically, pre-orders become a smooth, reliable and largely invisible part of your reservations process, rather than a substantial administrative burden.
Clear, organised pre-orders that make life easier for your kitchen staff
Easy Eatery gives your kitchen the clarity they need to prepare with confidence.
The kitchen can print clean, structured sheets for the whole day’s bookings, with a simple layout designed for quick scanning during busy service.
Pre-orders are grouped and summarised so that your team can see exactly what has been ordered, how many of each item they need to prepare on any given date, as well as any allergies or notes that require attention.
This simple approach helps makes stock planning more accurate and helps reduce waste while removing guesswork.
Top features, at a glance
Automatic pre-order collection
Pre-orders are gathered and organised for you, removing the manual admin and message-chasing usually required.
Easy session setup
Set which menu, courses and item limits apply to each service in just a few clicks, with no complex configuration.
Lead guest submission flow
A single link lets the lead guest submit all pre-orders for their group, making the process simple and consistent.
Allergy and notes capture
Guests can add allergy information and notes alongside their choices, with everything highlighted clearly for staff. Easy Eatery won't allow items with conflicting allergies to be selected.
Live status tracking
See which bookings have complete, partial or pending pre-orders at a glance, so you always know what needs attention.
Kitchen-friendly summaries
View or print structured breakdowns of every service, including guest-level choices and item totals for easier planning.
Editable up to the cut-off date
When you set up pre-orders you set a cut-off date a number of days before the booking. Guests can update their pre-orders until this deadline, with all changes synced automatically to your dashboard.
Available on the Early Bird plan for a limited time only!
Pre-orders are currently included on the Early Bird plan, before becoming available on the Standard plan and above after launch.
Discover more
How it works
Setting up and managing pre-orders in Easy Eatery is straightforward. Everything is handled inside your 'My Easy Eatery' control panel, with a simple workflow designed to reduce admin and keep your team organised.
Restaurant pre-orders made simple
Easy Eatery’s pre-order system helps restaurants, pubs and cafés take the stress out of group and seasonal bookings.
By collecting and organising pre-orders automatically, it removes hours of manual work, helps your kitchen plan ahead with confidence and ensures your team has everything they need for a smooth service.
- Automatic pre-order collection that removes manual admin
- Simple setup tailored to each session and menu
- Clear allergy and notes capture to reduce mistakes
- Lead guest submission flow that keeps everything organised
- Kitchen-friendly summaries for better stock planning
- Included on the Standard plan and above with no usage limits
