Using this module, you can collect customer feedback directly via your website to measure the different aspects of their experience.
In addition to the included 'overall rating', you can add custom ratings for several additional metrics, such as the quality of the food, service, venue and more.
For every custom rating you add, you can collect more detailed feedback to let your customers tell you what was great and what could have been better.
As a business owner, this can give you more detailed insights into what your customers like or dislike and where improvements can be made.
You can also ask the customer if they'd recommend you to others.
While feedback can be anonymous, it's also possible to collect contact details if you'd like to follow up on any feedback you receive.
And whilst testimonials aren't strictly the purpose of this feature, if you get any particularly positive feedback, you can choose to display a specific comment as a testimonial on your website, provided the customer gives you consent to do so.